We took delivery of our new bespoke canine hydrotherapy pool, spa and hoist in July. Brian Beadle and “Pools Inc” have delivered a service that they are proud off, and so they should be. Despite problems with the weather and flooding they were patient, professional, friendly but best of all dependable. When ever I have had need to call Brian he has been there. I am pleased to say we have had no problems that couldn’t be sorted on the phone and those took priority for Brian. I would recommend this service to anyone who is interested in entering into the murky world of hydrotherapy, it isn’t too much to say Brian and his colleagues are a light to lead you. When it all gets just a little fraught give him a call, he has helped every time and I am very grateful. Outstanding service, great products, and all with a smile. It doesn’t get better than that.
K9 Hydro Services opened in July 2009 and is now a successful new small business in an expanding market. When originally searching for the animal hydrotherapy products, it was clear that Dog Pools Inc offered the best package available in the market place to meet K9 Hydro Services particular requirements. The bespoke hydrotherapy pool and hydrotherapy facilities have been pivotal in the success of the Centre, with so many positive comments about Dog Pool Inc. The service provided to K9 Hydro included a number of site visits covering the planning, installation and running of the equipment purchased. There is also an outstanding after sales service, with great technical and in service training provision to make sure we get the best out of the product. As a specialist Centre we need certain extra items and Dog Pool Inc is involved in the development and research of some new and exciting extras alongside their large range of products. We aim to offer the best service to our clients and Dog Pool Inc gave K9 Hydro Services the best product and support to help us achieve this.
His service was exemplary , the job was completed upon time and to an excellent standard super backup service when needed , and although not local to my business when I did have a service issue he came out the same day from Norfolk for which I was most grateful and surprised , it shows their customer service is excellent and to have a company who really care about customer service and support .I would highly recommend his company above others I have purchased from , thank you Brian
Brian installed my pool 9 years ago and has supported me with advice and annual servicing ever since. He was brilliant when I moved the pool to bigger premises 4 years ago. I wouldn’t use anyone else! Highly recommend!